Welcome to Zaffofood.
Zaffofood operates as an online food ordering and delivery platform. This Privacy Policy explains how we collect, use, and protect your information when you use our mobile application (“App”).
By using Zaffofood, you agree to the practices described in this Privacy Policy.
Zaffofood is a multi-restaurant food delivery application that allows users to:
Browse restaurants and food menus
Place online food orders
Make secure payments via third-party gateways
Track orders in real-time
Get doorstep delivery through our delivery partners
View offers, discounts, and personalized recommendations
Manage their profile, order history, and addresses
Our core purpose is to provide a fast, reliable, and easy-to-use food delivery experience for customers.
We collect personal details you provide during registration or ordering:
Full Name
Mobile Number
Email Address
Delivery Address
Profile Information
This information is used strictly for providing our services.
With your permission, we collect:
Precise location (GPS)
Approximate location
This helps in:
Showing nearby restaurants
Assigning delivery partners
Ensuring accurate delivery
Improving user experience
You can revoke location access anytime from device settings.
We may collect:
Device model & hardware information
Operating system version
IP address
App version
Device identifiers
Crash reports & diagnostic data
Includes data such as:
Screens viewed
Features used
Order activity
Timing and session duration
Payments are handled through secure third-party payment gateways.
We do NOT store your card details, UPI ID, bank credentials, or payment passwords.
We use your data to:
Create and manage your account
Process and deliver your orders
Provide real-time order updates
Improve app performance and features
Respond to customer support requests
Prevent fraud and unauthorized activity
Send important notifications and alerts
Personalize offers and recommendations
We use your information only for service delivery.
We share information only with authorized and necessary partners:
To deliver your orders accurately and safely.
To prepare, confirm, and manage your food orders.
To process secure payments.
For:
Push notifications
OTP/SMS delivery
App analytics (e.g., Firebase, Google Analytics)
Crash reporting
We never sell, rent, or trade your information to third parties.
We use advanced security measures such as:
Encrypted data transmission
Access control
Secure servers
Regular security audits
Despite this, no digital platform is 100% risk-free. We work continuously to protect your data.
We may use cookies or tracking technologies to:
Maintain login sessions
Improve loading speed
Personalize recommendations
Analyze app performance
You may restrict cookies from device settings.
Zaffofood is not intended for children under 13 years.
We do not knowingly collect data from children. If such data is identified, it will be deleted immediately.
Our app may contain links or use third-party tools such as:
Google Maps API
Firebase Services
External Payment Providers
These services follow their own privacy policies. We are not responsible for how they handle your information.
You may:
Access your account information
Update or correct your details
Delete your account
Request data deletion
Control app permissions
Opt out of promotional notifications
We retain your information:
As long as your account is active
As required by law
To resolve disputes & prevent misuse
When no longer needed, data is securely deleted.
We may revise this Privacy Policy occasionally.
Changes will be posted inside the app, and the “Last Updated” date will be updated accordingly.
For any questions or privacy-related queries, contact:
Zaffofood – Privacy Support Team
Email: zaffo.food@gmail.com
Phone: +91 6206359017
